Verified Partner Terms

These Verified Partner Terms ("Terms") form a legally binding agreement between MYNT Ltd ("we," "us," or "MARBL") and any clinic that participates as a Verified Partner on the MARBL Marketplace.

By accepting these Terms, you ("Partner Clinic," "you," or "your") agree to comply with and be bound by them.

1. Scope and Eligibility

1.1 These Terms apply only to clinics that have explicitly accepted them and are displayed on the MARBL Marketplace with the "Verified Partner" badge.

1.2 Clinics that are not Verified Partners are not bound by these Terms and have no contractual relationship with MARBL.

1.3 MARBL operates a digital platform (the "Marketplace") that connects customers with independent clinics offering medical-aesthetics services.

2. Partner Services

2.1 As a Verified Partner, your clinic will be featured on the Marketplace and eligible to receive client referrals and booking requests through MARBL's technology.

2.2 Verified Partners may also access additional services such as content production, marketing campaigns, and performance insights, as agreed in writing with MARBL.

3. Client Referrals and Commission

3.1 You agree to pay MARBL a 30% commission plus VAT on the value of each eligible booking referred via the Marketplace and confirmed by your clinic.

3.2 Commission applies only to net new clients referred by MARBL and does not extend to future or repeat bookings by that same client.

3.3 Commission is charged only on booking requests that are:

• Made through the MARBL Marketplace;
• Verified as net new clients; and
• Confirmed and completed by your clinic (i.e., not cancelled or marked as no-show).

4. Billing and Payment

4.1 Commission owed will be invoiced by MARBL after the end of each calendar month.

4.2 Once your first invoice is issued, you must provide valid billing details through our third-party payment processor (e.g., Stripe).

4.3 MARBL will automatically charge your payment method on file for any commission owed.

4.4 If a payment fails, you remain responsible for the outstanding amount. Payment is due within 14 days.

4.5 MARBL may suspend or remove your Verified Partner profile if payment is not received.

5. Cancellations, No-Shows, and Disputes

5.1 You will not be charged commission on booking requests that are:

• Cancelled by the customer or clinic; or
• Marked as no-show.

5.2 If you believe a commission charge was applied in error, notify MARBL in writing within 7 days of receiving the invoice. MARBL will review the charge in good faith using available booking data.

6. Partner Clinic Responsibilities

By participating as a Verified Partner, you agree to:

6.1 Ensure your clinic profile, pricing, services, availability, and practitioner credentials are accurate and up to date.

6.2 Honour confirmed bookings unless cancellation is required for legitimate reasons.

6.3 Deliver treatments in compliance with all professional standards, laws, and regulations.

6.4 Accept full responsibility and liability for all services and outcomes provided to clients referred through MARBL.

6.5 Maintain valid insurance for all treatments and services offered.

7. Treatment Information and Liability

7.1 MARBL may provide general treatment information to customers for guidance only. This information does not constitute medical advice.

7.2 All assessments of suitability, informed consent, and treatment decisions are the sole responsibility of the clinic and its licensed practitioners.

7.3 MARBL is not liable for any treatment outcomes, client dissatisfaction, or adverse events.

7.4 Your contractual relationship for treatments is with the client, not with MARBL.

8. Use of Client and Clinic Data

8.1 MARBL processes client and clinic data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

8.2 MARBL may process data from customers who book through the Marketplace — including booking history and treatment interest — for analytics and marketing purposes (e.g., trends, promotions, and client communications).

8.3 MARBL may use your clinic name, logo, imagery, and service information to promote your listing on the Marketplace and across MARBL marketing channels.

8.4 You confirm that any materials shared with MARBL (e.g., photos, bios, pricing) are accurate and free of third-party rights violations.

8.5 Our use of data is further described in our Privacy Policy.

9. Marketing Content and Rights

9.1 MARBL may create marketing content featuring your clinic to promote your services and increase customer engagement. This may include photography, video, audio recordings, interviews, quotes, and social media content.

9.2 All such content is produced by or on behalf of MARBL and remains MARBL's sole property.

9.3 You grant MARBL an irrevocable, worldwide, royalty-free, perpetual licence to use, reproduce, modify, adapt, publish, and distribute such content across all media, including MARBL's website, social channels, email, PR, and advertising platforms.

9.4 You confirm that all individuals from your clinic who appear in the content have provided valid consent for their name, image, and voice to be used as described above.

9.5 MARBL may share finished content with your clinic. You may use this content for your own organic marketing (e.g., website or social media), provided that you do not edit, crop, or repurpose it without MARBL's prior written consent.

9.6 You may not use MARBL-produced content on competing marketplaces or imply MARBL's endorsement of services outside your Verified Partner participation.

10. Termination

10.1 Either party may terminate this agreement with 30 days' written notice.

10.2 MARBL may suspend or immediately remove your clinic from the Marketplace if:

• You breach these Terms;
• You fail to pay commission when due;
• You provide inaccurate or misleading information; or
• Your conduct (online or offline) could harm MARBL's reputation or client trust.

11. General Terms

11.1 MARBL may update these Terms from time to time. We will notify Verified Partners of material changes.

11.2 These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

By accepting these Verified Partner Terms, you confirm that you have read, understood, and agreed to them in full.